Privacy Policy

Last updated: April 17, 2026

King Roofing Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us for roofing services. Please read this policy carefully.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out our contact or estimate request form
• Send us an email or call us
• Request a quote or schedule a consultation

This information may include your name, email address, phone number, home address, and a description of your roofing project.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages viewed, and the date and time of your visit. This information is used solely to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested estimates or services
• Schedule appointments and communicate about your project
• Send service-related communications (invoices, project updates)
• Improve our website and services
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Disclosure of Your Information

We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors (e.g., email hosting, website hosting) who assist us in operating our business, subject to confidentiality obligations.
• Legal requirements: When required by law, court order, or governmental authority.
• Business protection: To protect the rights, property, or safety of King Roofing Ltd, our clients, or others.

4. Cookies

Our website may use cookies — small data files stored on your device — to enhance your browsing experience and gather anonymous usage statistics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Third-Party Links and Services

Our website may contain links to third-party websites (such as Google Reviews and social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide services, and comply with our legal obligations. When information is no longer needed, we securely delete or anonymize it.

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to the collection or use of your information (subject to legal and contractual restrictions)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us: